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Frequently Asked Questions

The apartment will be thoroughly inspected, carpet cleaning/replacement as necessary, cleaning and thorough check of all apartment features.

You do not have to be home during the completion of the service request.

We have maintenance available during business hours Monday- Friday (8 am-5pm) as well as 24-hour after hour Emergency Maintenance.

There are several ways to submit a maintenance request: Online through the Resident Portal, calling the leasing office at 512-257-3110 or sending us an email at [email protected]

Unfortunately we do not offer after hour lockout services at this time. You will need to contact a local locksmith.

Yes! Parking is all first come first serve. However, we do offer carports, and detached garages for an additional monthly fee.

Carports are available for and additional $35 per month

The Pool and Spa hours are from 10am to 10pm daily

Yes! We allow 1 animal per home. Please contact the leasing office for additional pet qualifications

All of our apartments come with refrigerator, range, microwave and dishwashers. Washer & Dryers are included in select homes

We do not offer furnished apartments. However, you can contact Cort Furniture Rental for anything you may need!

Our goal is to have your application approved and leased signed in 7 days.

There are two convenient ways to pay your monthly rent; Online through the Rent Cafe Portal by checking account or credit card or by utilizing WIPS, a walk-in payment system partner, several locations available for your convience.

Renters Insurance is required, contact the leasing office for further details on the requirements.

You have the power to choose your internet provider. Our community supports Spectrum, AT&T and Google Fiber

There is an Early Termination clause that would be available to end the lease early. Please contact the leasing office about your specific situation for further information

You would call the City of Austin for electricity, and the internet provider of your choice. The water is automatically set up and is billed monthly with your rent

All utilities are seperate from rent

We are conveniently located close to CapMetro Rail Lakeline Station

We are in the Round Rock Independent School District

We are so glad you asked. All you'll need is GPS and our address 8701 W. Parmer Ln Austin, TX 78729. Once you visit, you'll want to make your new home with us! We can't wait to meet you!

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Our team is always ready to answer your questions.

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